For us at Santa Monica study abroad, a complaint does not irk us in fact it fires our zeal to serve our clients better in materializing their dream of studying or migrating abroad. We, at Santa Monica Study abroad Pvt Ltd. is committed to providing top notch services as an overseas education consultancy in Cochin with prompt response mechanism. We treat all our customers with politeness, courtesy and respect. However, should you feel that our services are not up to the mark and wish to lodge your complaint the same may be brought to the notice of consumer Complaint redressal officer on the below given number and email id for immediate redressal of your complaint.
Though every effort is made by Santa Monica study Abroad Pvt Ltd to attend to consumer complaints addressed directly to us we do not act upon complaints posted on few website and consumer complaint forums that facilitate posting of false /baseless consumer complaints by individuals and vested interests with the intention of maligning reputation of credible companies using bold headings including fraud agency , scam consultancy etc without presenting suitable proofs when challenged and remain untraceable for contacting. As a credible overseas education consultant in India it cannot be expected of us to act on such non genuine customer complaints. General public is hereby requested to exercise discretion while judging us based on these false consumer complaints posted by such scruples elements.
In case you are not contacted within 24 hours of lodging the complaint or not satisfied with the response of the consumer complaint redressal officer please feel free to contact our Director Mr. Denny Thomas vattakunnel at email id email@example.com